Product Instructions

Welcome to Reflex Protect™

For the complete instruction manual, please click here. We recommend reading the entire manual.


Until now, cross-contamination, misuse, and potential escalation of dangerous situations prevented implementation of effective self-defense measures. However, Reflex Protect™ is designed to disable only the targeted attacker with minimal collateral effect. Its intuitive design is fast-acting and empowering, making it the most state-of-the-art frontline personnel security solution available.  

How to Install

Reflex Protect™ is designed to be stored safely and ready for use in its custom docking station. The docking station may be installed with the accompanying mounting screws or adhesive tape. Complete dock installation instructions are included in the enclosed installation material bag. Once the dock is installed, set the bottom of the Reflex Protect™ canister in the round base of the dock and snap the spray head trigger guard into place at the top of the dock.

How to Use Reflex Protect™

  1. Remove the unit from the dock by grasping the canister and cocking your wrist up and back to pop the Reflex Protect unit free. 
  2. Grip the canister with the nozzle facing the target, middle finger on the stabilizer, index finger off the trigger, preferably with both hands in a Pistol Style Grip. 
  3. Press index finger firmly against the trigger block allowing it to pop free. 
  4. Push the thumb safety up and forward. 
  5. Place index finger on the trigger.
  6. Aim for the subject’s face, especially the eyes, using the rear site on the thumb safety and the front site above the nozzle. 
  7. Squeeze the trigger, adjusting your aim to ensure maximum facial coverage. 

*** In the highly unlikely event CS Gel merely “bubbles” out, rapidly and sharply shake the unit in a downward motion to clear the rare vapor lock and resume firing.

NCS Fast

Although incapacitating an attacker is the number one goal, it is still important to be able to provide relief to those who have been sprayed, as well as cleaning and decontaminating surfaces. If you ever need to use Reflex Protect™, a top priority will be the return to normalcy. Because of this, we created NCS Fast, our proprietary formula that provides the most effective and rapid personal relief, as well as the cleaning and decontamination of surfaces and objects. NCS Fast is effective on all forms of CS and OC (pepper spray) gels, streams, and sprays.

SAFETY AND WARNINGS

Unlawful to take aboard aircraft. Do not leave in vehicle. Do not attempt to use after expiration date. Single use only. Replace after use. Severe eye, skin, and respiratory irritant. May cause allergic reactions/symptoms or breathing difficulties. Contents under pressure. Do not puncture or incinerate can. Do not store below 32°F (0°C) or above 120°F (50°C). Avoid contact with eyes. Do not ingest. Keep out of reach of children. The use of Reflex Protect™ for any purpose other than self-defense is a crime. Not for use as bear spray. Contents are dangerous. Use with care.

Training and Practice

Employers are responsible for training all potential users of this product in responding to workplace violence or armed intruder threats. This instruction manual is only intended to provide instruction on the proper installation and use of Reflex Protect™ and NCS Fast. Additional training materials are available at Reflex Defense. We recommend repeated and regular practice in removing the unit from the dock and assuming the two-handed deployment grip. Target practice (under supervision and in a safe, designated location) using the inert training unit to improve accuracy and familiarity with the safety features of Reflex Protect™ is highly recommended.

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